You can reset your password if you are already logged into your Money Button account.
- Go to settings by clicking the cog at the top of the screen. Click on your profile and search for your password and click “Change my password”.
- Provide your old password and the new one you wish to use. (No mnemonic required)
I have reset my password and signed back into Money Button. Why is my balance in the wallet empty?
Your card will state that you have money on hold because we first need to verify that it is you. By clicking on ‘you have money on hold’ and filling in your correct mnemonic, our team can guarantee that it is you.
Once that is done, your balance will show in your wallet again.